Privacy Policy


Gas Turbine Services (GTS) values the privacy of its customers / end-users and follows all applicable data protection laws and regulations, including the EU General Data Protection Regulation (GDPR). The GDPR gives individuals within the European Union more insight into how enterprises use their personal data – and it also gives individuals rights to their data. GTS provides customer focused maintenance support products and services for the Siemens SGT/Ruston range of engines and their associated auxiliary equipment for offshore and onshore installations worldwide, in both the CHP and Oil & Gas Industry. As a part of our business we collect and store information about the services we provide.

What personal data does GTS process and why?

When providing our company services, GTS may need to process personal data. In such cases we process the information as Data Processor on behalf of our customers (other companies) who are Data Controllers. In some cases where we are Data Controller, we may also process personal data for our own purposes. In the section below, we explain what personal data we have as Data Controller, where we receive it from and why we process it. We obtain, process and handle data to provide contractual services, secure and maintain
these service(s) according to applicable standards and contractual agreements, and to improve how we deliver our responsibilities and services. For these purposes, GTS will be the controller of the personal data when determining the purposes and means of processing. We will not process your data for any other purpose. The legal basis for processing such personal data is our interest in conducting our core business and delivering the agreed contractual services.

What data do we collect?

GTS collects the following data:
• Personal identification information (Name, email address, phone number, etc.)
• Relevant customer site and equipment information such as engine numbers, location, onsite HSE requirements and real time data from the operating gas turbines, if we have a condition monitoring contract.

How do we collect your data?

As a Customer / End User, you directly provide GTS with most of the data we collect. Wecollect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message
    boards or via email.
  • Use or view our website via your browser’s cookies.
  • Remote Monitoring, if applicable contract is in place.
How will we use your data?

GTS collects your data so that we can:

  • Process your order, manage your account and fulfil any legal, contractual and/or applicable requirements to provide the Products and Services.
  • Email you regarding our products and services that are related to your operations and maintenance requirements.

When GTS processes your order, we may send your data to, and also use the resulting
information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data and for how long?

Safeguarding personal data is of the utmost importance to us. GTS continuously works to protect our customers’ interests. Our processes embrace protection for customers, personnel, information, IT infrastructure, as well as technical facilities. Special attention is given to information such as personal data. Our processes aim to balance risk exposure, business value, available technology,
vulnerabilities, and threats in order to comply with applicable laws, regulations as well as with contractual demands. Information security and ensuring appropriate protection of customers’ information is vital for us. We strive to implement security measures to set the appropriate level of protection of information and to prevent and detect disclosure of personal data to un-authorised parties. We work closely together with specialists to ensure that all your data is always secured in the best possible way.

The exact amount of storage time varies depending on the type of data we’re processing. However, in line with GDPR’s rules and principles, we only keep the personal data for as long as it is needed and then we delete it. When we have your personal data because you are the contact person for one of our customers or business partners, we keep the data until we are instructed that it should be changed, or we no longer conduct business with the company you are representing. Personal data that we process for marketing purposes, is utilised to send information to those who have indicated to be interested in the information and do so until instructed otherwise and then we delete your personal data from our marketing database.

What are your data protection rights?

GTS would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request GTS for copies of your personal data.We may charge for this service.
The right to rectification – You have the right to request that GTS correct any information you believe is inaccurate. You also have the right to request GTS to complete the information you believe is incomplete.
The right to erasure – You have the right to request that GTS erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that GTS restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to GTS’s processing of your personal data, under certain conditions.
The right to data portability -You have the right to request that GTS transfer the data that we have collected to another organization or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: or call us at: (+45) 75 46 80 30.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org

How do we use cookies?

GTS uses cookies in a range of ways to improve your experience on our website, including understanding how you use our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy Policies of other Websites

The GTS website can contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

We may update this Privacy Statement from time to time. If such updates are minor and do not have a material meaning for your rights or the way we use personal data, we may make such changes without posting a specific notice on our website. We encourage you to
review this Privacy Statement on a regular basis to familiarize yourself with the latest updates. If we make material changes to this Privacy Statement that may affect your rights or the way we use personal data, we will provide a specific notice on our website. This privacy policy was last updated on 18 March 2020.

If you have any questions about GTS’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at
Call us: (+45) 75 46 80 30
Or write to us at: Gas Turbine Services, Murervej 2-6, 6710 Esbjerg V, Denmark.

If you are not happy with how GTS processes your personal data, we will do our best to assist, but you also have right to lodge a complaint to a supervisory authority. You can find a list of EU data protection authorities online at: http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.